Tuesday, November 12, 2013

HCM Software Function: Strageties to Cut Cost and Reduce Risk

What make some companies succeed, while other fail? HCM may help companies to remain successful or even grow further. What does every company in the world have in common regardless of what those companies do? They all have employees. Every company needs to recruit, hire, train, and manage employees. Once the employees are on board, the employers need to keep track of employee information throughout their stay until they are off-boarded. For those employees who are still active at the companies they work for, their employers need to manage employee performance and motivate them to perform better.



Managing human capital is not easy. Organizations have experienced growing complexity.

 

As companies grow, they face increased complexity in terms of size, employee demographics, employee skill sets, and geographic distribution of workforce. Due to tight resources, HR is in competition with those in revenue generating roles. HR personnel tend to be more likely to lose out to the types of employees who are more involved in revenue generation. HR are not as well compensated as engineers. Typically without a solid frame, the company might feel the effect of the increasing complexity in managing the workforce. In a difficult economic climate, it has to deal with under staffing and other issues.


Managing Workforce

The actual course of managing employees requires twice their salary and the cost is growing. Each “bad hire” can cost a company on average $50,000. Those “bad hires” are those who are not able to meet expectations. Lost opportunities are due to waiting for the “right” hire to show up and the time and money spent on providing formal training for misfits. It costs $9,400 per employee to replace each, who work for a wage of $8/hour. It costs $40,000 on average to replace a nurse and it costs $125,000 on average to replace an IT specialist. 


While the core HCM functions remain the same, new technologies have been discovered and developed to make those process more efficient and cost effective. Globally available Cloud HCM can support a wide range of business process and new working paradigms. The information on HCM can be updated immediately and made available to all users.

HCM Toolkit

HR toolkits can support the entire cycle of employee management: recruiting, hiring, training, tracking, managing, performance, motivation, and off-boarding.

Hiring

IT: I need an engineer!
HR: When?
IT: (3 days later) ASAP!
HR: (3 days later) Can you give me a job description?
IT: (5 days later) Here it is!
HR: (5 days later) I had some fires to put out; I’ll get right to it.
IT: (10 days later) Lead engineer just had a nervous breakdown and left. Can you also find a lead engineer ASAP?
HR: (3 days later) Can you give me a job description?

Over one and a half month – this process is inefficient. The HCM software can provide automated job requisitioning that can improve the communication and approval work processes among the members of hiring committees. The facilitated application processing automates follow-up reminders and notifications for the next stage of recruiting and hiring. The hiring application can update HR and hiring managers in regard to the interviewing state of the candidates and it enables the storage of prior history of employee applications. The analytics function can provide current status of hiring efforts, review past hiring trends and turnover statistics, and allow one to see budgeting and forecasting figures to plan better HR. As a company grows in size, it becomes more difficult to manage these HR activities. Without efficient HR processes, a company is less likely to hire better suited employees to meet the needs of the organization.

Hiring: Evaluation

The HCM software can automate applicant assessment by administrating application qualification tests and storing the test results. It is able to solicit, gather, and share feedback among the hiring or interviewing committee for each interview. The HCM software provides automated workflow that is able to secure permission to run background checks and job qualification tests to candidates.

Hiring: On-boarding

What happens if that new employee has to wait for new supplies to arrive? This definitely can be avoided by using the cloud HCM. Most of HCM on-boarding collects all the information. The on-boarding checklist ensures that work processes are consistent for all the candidates in compliance with employment laws. It offers the features that includes mandatory form completion, sign-off, and timely filing of information. In addition to form completion, the software also has requisition order completion and distribution. It enables access to the resources appropriate for the job, including any training manuals and instructions. The new hire is on board.

Now what can HCM offer to manage the new employee? HCM enables one to convert candidates into new hires while retaining the candidate application information on file for future reference. HCM automated on-boarding checklists ensure consistency of employee management processes in a compliant manner. The HCM contains mandatory forms for employees to file on their own.

Management: Training

The HCM allows management to assess the skills of the entire organization. HCM can help HR to conduct online training and store any information including any licenses and certifications. It provides reminders about mandatory updates and re-training and re-certification. These training processes on HCM offer the employees the ability to expand their professional skills. HCM also can provide insights to HR and management teams about what the skill sets the organization currently has and the skillsets that the organization needs to continue to grow.

Management: Time Tracking & Scheduling

HCM allows HR to efficiently track employee time worked and absence across projects, business units, departments, and activities. The HR software also offers self-service to the employees to ask for time off or overtime and to get approval for those times off or absent.

Management: Performance Tracking

HCM can help an organization to establish individual and team goals and track performance against measurable targets, team performance, and the overall organization vision and mission. HCM can provide insights into performance across the entire organization that can enable HR and management teams to respond in a timely manner to further improve employee results. It offers guidance for calculating the ROI resulting from employee training and other professional development activities. HCM allows career planning for employees in order to motivate continued growth and development.

Infrastructure

Employee self-service functionality allows each employee to manage his or her own demographic information, benefit enrollment, time off requests, training updates, etc. HCM provides access to company forms, policies, and handbooks. It enables HR to access third-party employment laws to ensure that HR recommendations are in compliance with the most recent regulations.

Closing

According to International Data Corporation, all segments of the HCM software application market will grow by 12.3%.  What causes adoption of HCM into HRM? HCM provides HR with better software tools with better operating efficiencies, more cost effectiveness, and compliance with regulations. HCM on mobile devices can further the range of HR functions the HCM software can support.


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